Preface
We respect the privacy of people who provide personal information to us. The personal data that is provided to us will be secured and treated confidentially. We adhere to the General Data Protection Regulation (AVG), the Telecommunications Act and other privacy regulations.
This privacy statement is intended for all our clients with whom we have an agreement or clients who use our services, in particular training courses.
In this privacy statement we inform you about the purposes for which we use your personal data. We will only process the personal data obtained for the purposes for which they were provided. We also explain to you how we use your personal data and which retention periods we use.
Which personal data do we process from you and for what purpose?
Personal information
We need your contact information to inform you about courses that you want to follow with us, the issue of correctly qualified diplomas and to have contact with each other.
We have the personal data so that we can check who you are (identification obligation) and communicate with you. At the conclusion of a (training) agreement we retain personal data to execute the agreement so that you can follow the training with us. This information includes your name, address, telephone number, e-mail address and date and place of birth.
If you follow a training course through your employer, we collect this information to inform your employer about your presence and absence and to draw up a correct invoice. To ensure that we send the correct invoice to the right party we have personal data.
Financial details
We keep this information as long as it is necessary to execute the agreement and for a maximum of five years thereafter. In addition, we do not destroy this personal data until the invoice has been paid and in the event of a procedure for the duration of this procedure. However, longer legal requirements apply. terms we adhere to. A different term applies to certain financial data. For example, a fiscal retention period of seven years after the end of the contract.
We keep this information as long as it is necessary to execute the agreement and for a maximum of five years thereafter.
Fraud
As soon as a fraud investigation takes place, we provide personal data to investigating agencies. We have a legitimate interest in processing these personal data to ensure you and our security and to prevent abuse.
Sometimes we are therefore obliged to provide personal data in a criminal investigation. We only do this if we are legally obliged to do so.
Internet sites of third parties
On our websites you will find links to other websites and social media (You Tube, Linked-in and Facebook) This privacy statement is not applicable These websites may have a different privacy policy on which we have no influence.
Contact for quotation or other questions
You can request a quote for a course on our website. By completing this form, you give permission to approach you and we have a legitimate interest to contact you.
For this we use your name, number and e-mail address.
We keep this personal data until your request has been settled and up to 6 months thereafter in case you raise further questions afterwards so that we can immediately get your informative information.
Cookies
We use cookies on our website. Cookies are small text files that are placed on your PC, tablet or mobile phone through an internet page. This happens immediately when you visit our website.
We only use the cookies on our website to make our website function better.
You can delete these cookies yourself by deleting the browser history within the settings of your computer.
We do not provide information to third parties for marketing purposes unless you have indicated to us that you are interested in certain services.
Rights with regard to personal data
If you have questions or want to know what personal information we have about you, you can always contact us. You have the following rights:
- an explanation about the personal data we process and what we do with it;
- the inspection of your personal data;
- correcting justified errors;
- removing obsolete data;
- the withdrawal of permission;
- object to a certain use and
- transfer your data to a third party.
If you feel that we are not helping you in the right way, you have the right to file a complaint with the contact person below or the Dutch Data Protection Authority.
How can I do this?
You can easily submit a request as referred to above to us. If the agreement runs through your employer, you must send this request to your employer.
Miscellaneous
The privacy statement may be adjusted by us from time to time.
We do not process personal data outside the EEA.
Dutch law applies to this privacy statement. Any disputes will be submitted to the competent judge in Arnhem.
VCA Talen
Name contact person for managing clients privacy: M. Domanska
Kerkenbos 1097B
6546 BB Nijmegen
Tel: 0031 24 3730654
